Find answers and get support when you need it.
Simply log in, click "List My Car", upload photos and basic vehicle info, and let our AI inspection process begin. Most listings go live within 24 hours.
Yes, you can edit most details anytime. However, major changes like vehicle type will trigger a new AI inspection.
Our AI analyzes market data and makes fair offers automatically. You receive notifications and can accept, counter, or reject any offer.
Absolutely. You maintain full control and can choose to negotiate directly with buyers while keeping AI insights available.
Yes. We use industry-standard encryption and PCI-DSS compliance to protect all payment data. We never store full credit card numbers.
We charge a 2% transaction fee when a deal closes. For buyers, there are no additional fees. Sellers pay the transaction fee at closing.
GramGee works on all modern browsers: Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated.
Click "Forgot Password" on the login page. You'll receive an email with a reset link valid for 24 hours.
Go to Account Settings > Privacy > Delete Account. Note that this will cancel any active listings and deals.
Each email address can have one account. Business accounts with multiple listings require our business tier.
Live Chat Support
Chat with our support team in real-time for immediate assistance.
Community Forums
Get help from other GramGee users and our team.
Support Hours
Monday – Friday: 8am – 8pm EST
Saturday – Sunday: 10am – 6pm EST
We typically respond to emails within 24 hours